Thursday, July 10, 2008

It Just Gets Better

So, Rogers has changed the data plan and claiming through their paid hacks how wonderful they were to respond to their customers.

Now the Media, which is probably owned by CanWest Global is pointing out how wrong Bloggers such as Smithereens is about their reports on the problems between Rogers and Apple.

This is best read in the Ottawa Citizen, In fact in their cover page they have a photograph of the ten people in front of their local Rogers store:

The media hacks want us to believe it's all a lie. In fact here is what the Citizen reports:

Online sites such as have been reporting on the relationship between Apple and Rogers, stating that Rogers' cellular data pricing is too high and that Apple is not happy about them. The blog has since retracted most of its story, now referring to it as a "plausible rumour."

The gossip has fuelled other Internet sites such as, which has collected signatures from more than 58,000 angry Canadians and called for federal government intervention and greatly reduced iPhone pricing from Rogers.

"We are definitely responding," said Boynton. "We have spent the last two weeks going through customer service transcripts ... people are very excited, they really want this product."

"They want to do things with this device that they haven't done on other devices before."

The iPhone, which goes on sale at Rogers' stores tomorrow, squeezes a digital camera, iPod, cellular phone and laptop computer into a pocket-sized device -- a selection of features that creates a quagmire of questions about how to charge for services.

I personally love the line in which they say from reading the transcripts from Customer Services how excited people are about the iPhone. Let's say this, people are excited, they want to experience what people in different parts of the world want to do which is enjoy the iPhone. However the same people were also very angry at Rogers who they blame for messing what could have been a wonderful experience for those same people. Again, its like those in Rogers have never gotten the new media where information is transmitted the speed of light.

In fact, I should quote some more from the Citizen:

"This is a case where the people who scream the loudest get the most attention," Levy said. "If you are a blogger, unlike a real journalist, you are not subjected to the same checks and balances of real media and you can pretty much say anything. Whether or not it is backed up by fact is almost irrelevant."

Notice the blame for it all is about the bloggers, they are the one who bring about the anger and confusion. They are the ones spreading half baked accounts based upon mere hearsay and they don't even bother to check their facts.

Plus the situation goes back from this, Rogers brought about a convoluted rate plan that can best be described as screwing the consumer. Their defense of not giving the consumer stuff they didn't need again points out to the fact they think people are stupid.

Again, I conclude with this, Rogers messed it up. To them belongs the blame. Whether or not Apple diverted iPhones is totally irrelevent, besides we will know the answer.

I still say, don't buy the iPhone tomorrow. Don't buy the first weekend. Make Rogers sweat and see whether or not they will lower their prices even lower.

No comments: